1. Introduction
Welcome to MyFamily ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our genealogy research platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect information such as your email address, name, and any other information you provide during registration or account setup.
2.2 Genealogy Data
We collect and store the genealogy information you upload or enter into the platform, including but not limited to family tree data, individual records, family relationships, documents, photos, and other genealogical materials.
2.3 Usage Information
We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
2.4 Technical Information
We collect technical information such as IP address, browser type, device information, and operating system to ensure proper functionality and security.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and store your genealogy data
- Enable collaboration features within your workspace
- Send you important updates and notifications about your account
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Sharing and Disclosure
4.1 Within Your Workspace
Your genealogy data is shared with other members of your workspace as part of the collaborative features of the platform. You control who has access to your workspace through invitation management.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data storage, authentication, and analytics. These providers are contractually obligated to protect your information.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 No Sale of Data
We do not sell, rent, or trade your personal information or genealogy data to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Correction
You can access and update your account information and genealogy data at any time through your account settings.
6.2 Data Deletion
You can request deletion of your account and associated data by contacting us. We will process your request in accordance with applicable laws and our data retention policies.
6.3 Export Your Data
You can export your genealogy data in standard formats (such as GEDCOM) at any time through the platform's export features.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, subject to applicable legal retention requirements.
8. Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through your workspace administrator or through the support channels available in the platform.